Gorgias Partner
Nearly 70 percent of online shopping carts are abandoned because shoppers cannot get quick answers. As a Gorgias Partner, UltraByRich Consulting Group helps you flip that script by turning support into sales and loyalty. You do not need another tool that fragments conversations. Instead you need a partner who knows how to make ecommerce customer support feel like a personal concierge. Right away we centralize messages, surface high intent signals, and create templates that sound human. The result is faster answers, fewer lost carts, and more repeat buyers. If you are tired of guessing which support changes will move the needle, you will appreciate how straightforward our approach is. Start seeing support as a conversion channel rather than a cost center.
Too many brands juggle messages across email, chat, social, and marketplaces only to watch customers slip away. As a Gorgias Partner working alongside your team and offering full service digital marketing, UltraByRich Consulting Group solves that exact problem. We promise to simplify your stack with proven Gorgias integration services and helpdesk automation so you can reduce response times, rescue abandoned carts, and personalize replies at scale. You will see clearer insights from a consolidated customer service platform and fewer manual tasks for agents. Ultimately you get higher conversion rates and lower churn. If you want predictable improvements without hiring a dozen specialists, our approach gives you the technical implementation, ongoing optimization, and messaging that converts so you can focus on growth.
Data matters. As a Gorgias Partner we measure outcomes that move your business and we act on them quickly. Below are typical results we drive when we optimize your ecommerce customer support and implement helpdesk automation. Consider these realistic benchmarks and imagine what they would mean for your store.
- Up to 80 percent faster response times after automating routing and common replies.
- About 25 percent higher conversion on support assisted checkouts when agents use personalized macros.
- Roughly 30 percent lower support costs per ticket through workflow automations and self service.
- A 10 point increase in customer lifetime value from proactive retention messages and post purchase follow up.
These are the levers we pull so you stop guessing and start growing.
If you want those results, let us show you a playbook tailored to your store. Book a free 30 minute consultation with UltraByRich Consulting Group to see exactly how a Gorgias Partner can transform your customer journeys using our full service digital marketing capabilities. During the call we will audit one support flow, estimate expected lifts, and outline the implementation timeline for Gorgias integration services and omnichannel support for Shopify. You will walk away with clear next steps and a low risk pilot option. Click to schedule your call or reply with your store URL and a preferred time and we will take care of the rest. Start converting support into growth today.
